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Welcom to the Central Valley Product Support Page
Central Valley is dedicated to supplying our customers with everything needed to successfully meet their modeling goals.
If you made a mistake assembling one of our kits.
Do one of the following:
- E-mail Central Valley, with a note containing your mailing address for prompt replacement, and describing the error to help us improve products to avoid further confusion
- Mail Central Valley, with a note containing your mailing address for prompt replacement, and describing the error to help us improve products to avoid further confusion
- Call +1 (805) 489-8586 Central Valley, give us your phyisical mailing address, and describe the error to help us improve products to avoid further confusion.
If your CV product is defective, supplied with the wrong, or defective components.
- Please E-mail Central Valley, with a note containing your mailing address for prompt replacement.
If your switch kit is supplied with the wrong points.
Turnout points must be taped to a 3" X 5" card of some sort, and returned for replacement.
Note:
If you have mixed frog-to-point code (70-83) just give me a call or an e-mail with your mailing address, code 70, or 83, and the switch angle #5, 6, 7, 8, or 9. I will put a frog into the mail for you immediately.
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